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Notes on managed IT,
security, and how we operate.
Practical writing for business owners who want their IT to disappear, for security buyers who want to know what actually moves the risk needle, and for peers building real MSP operations.
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The Modern MSP
Why we say no to some clients
The clients we turn down aren’t bad businesses. They’re businesses we’d serve badly. Here is how we tell the difference.
June 10, 2026 · 1 min read
Security, HonestlyThe five security controls that actually move the risk needle for SMBs
Most security spending in the SMB segment goes to controls that don’t move the actual risk. Here are the five that do.
May 6, 2026 · 1 min read
The Modern MSPWhat good managed IT actually looks like
The standard most MSPs aren’t even trying to hit — and what it would mean if they did.
April 22, 2026 · 1 min read
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