IT for Business Owners
The real cost of "cheap" IT
The number on the invoice is rarely the number you actually pay. Here’s how to think about it.
Lacy MooreApril 29, 20261 min read
Cheap IT doesn’t look expensive on the invoice. It looks expensive in the hour your team loses every Monday morning, the security incident no one saw coming, the cyber insurance premium that doubled, and the customers who quietly moved on.
A useful exercise: add up the soft costs over the last twelve months. Lost productivity from outages. Time spent debriefing weekend fires. The deal that didn’t close because the demo didn’t work. The hire who left over IT frustration.
For most businesses, the real number is multiples of what they’re paying their MSP. That’s the gap between cheap and useful.
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