Services
Backup & Disaster Recovery
A backup you’ve never restored from is not a backup. It’s an assumption.
Data protection you can actually rely on — with documented recovery time objectives and a real plan for the worst day.
The plan
- 01
Inventory what matters
Identify the systems, data, and applications that actually need protection — and the recovery times that matter for each.
- 02
Build immutable, tested protection
Backups that ransomware can’t reach, restored to validation environments on a schedule, with documented RTO and RPO.
- 03
Rehearse the response
Quarterly restore tests and at least one tabletop exercise per year. Your team knows what to do because they’ve done it.
What’s included
We’ve thought of everything you haven’t.
Immutable backup platform
Tested recovery procedures
Documented RTO / RPO
Off-site replication
Ransomware-resilient design
Disaster recovery runbooks
Data protection you can actually rely on — with documented recovery time objectives and a real plan for the worst day.
Common questions
- How is your backup different from what we already have?
- Three things. First, immutability — backups can’t be deleted or encrypted by the attacker, even if they get domain-admin credentials. Second, recovery testing — we verify backups can actually be restored on a documented cadence, not just that the jobs completed. Third, documented RTOs and RPOs that match what your business actually needs.
- What gets backed up?
- Endpoints, servers (physical and virtual), Microsoft 365 (email, SharePoint, OneDrive, Teams), and any line-of-business application data. We also document the rebuild procedure for systems that can be recreated faster from a runbook than restored from a backup.
- How long are backups kept?
- Standard retention is daily for 30 days, weekly for 12 weeks, monthly for 12 months, with longer retention available where compliance requires it. We document and review retention with you annually so it stays aligned with your actual obligations.
- What’s the difference between backup and disaster recovery?
- Backup is the data. Disaster recovery is the plan to get the business running again — sometimes on different hardware, in a different location, or in the cloud — within a documented time window. We do both, and we test the second one annually.
- Have you actually had to do a real recovery for a client?
- Yes. We don’t share specifics publicly — but we’re happy to talk through the playbook we run on a call, and what we’ve learned from running it for real.
Ready for better backup & disaster recovery?