Healthcare-adjacent operations · 85 employees
Riverline Health Group
HIPAA-aligned baseline in 60 days, with documentation an auditor would actually approve.
- 60 days
- from engagement to HIPAA-aligned baseline
- 0
- open audit findings at year-end
- 3x
- faster help desk response than prior MSP
The challenge
Riverline had grown into compliance requirements without growing into compliance practice. The controls existed in a binder. They did not exist in the environment.
What we did
We rebuilt the security posture against the actual operational reality of the business — and produced documentation an auditor could verify rather than a binder no one read. Standardized stack, documented processes, real evidence behind every control.
“The difference isn’t the tools — every MSP has tools. The difference is that they actually use them, document them, and operate them every day.”
The outcome
The year-end audit closed with zero open findings. The team got measurably faster IT support along the way.
Services involved
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